Customer experience practitioners hope to create stories of how we impact the lives of others with simplicity and empower them to be more productive. As designers of experiences, we continuously focus our efforts into solving problems, making delightful experiences, and never forgetting that we are all in this digital world together. It is important to be mindful, genuine, and always seek to balance the tension between AI and human-centered design.
My passion is fueled by being closely involved with digital products while building and maintaining great design teams. Our work dynamic is highly collaborative through researching, testing, and being diligent in the assessment of customer nee...
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