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Mumbai Area, India India

Asst. Manager - Product and Sales Training at Bosch & Siemens Home appliances

• Handling operations, co-ordinating, developing and conduct training to customer staff with differing needs including Customer Response Executives (CRE), Store Managers, Direct Sales Executives, & Team Leads • Formulate a training strategy that incorporates organizational, group and individual needs and business needs • Identify and develop key competencies within the organization • Proven ability to serve as the sole trainer on key customer accounts, to act as the senior trainer supporting new trainees and to provide customer service & product sales training for internal sales people • Deliver workshops on various Life Skills like Communication, Developmental trainings & Inter-Personal ...