Self-motivated, reliable, and forward-thinking professional with a Bachelors in Business anticipated in October 2015.
A proactive and collaborative multi-functional team leader skilled with excellent communication and interpersonal abilities to build rapport with customers, creatively problem solve to ensure positive customer relations and exceptional service. I adjust easily to change. I have 15 years of experience in customer service and I am proficient in Microsoft Office, Word, Outlook, Excel, Power Point, JDEdwards, Siebel, and some SAP.