Bio: Michele Johnson is founder and chief executive officer of Essentially Beautiful, the premier quintessential site for consumers to locate the professionals that offer the beauty and fashion products and services they seek. Michele has over 18 years of technological, analytical, and customer service experience supporting her passion for analysis, development, and implementation of improved work processes and enhancing user experiences. As a Membership Support Analyst for Blue Cross Blue Shield of Michigan, Michele was a testing liaison involved in the membership migration to the Michigan Operating System. She contributed to major continuous improvement workshops to improve member ex...