Personal Information
Organization / Workplace
Bengaluru Area, India India
Occupation
Service Delivery Manager for IBM Healthcare Account & Manage Cloud Service Delivery (Softlayer, PAAS,IAAS,Hybrid Cloud)
Industry
Technology / Software / Internet
About
Experienced Manager and IT professional of many Infrastructure related IT departments with 12 years of experience in computer related technologies. Technologies managed include Multi-OS Server support (Windows, AIX, Linux), Messaging, Help Desk and Desktop support.
Maintaining and developing account through high levels of service in order to expand and strengthen client relationship; identifying opportunities to open further avenues of increasing revenues within customer’s portfolio; tracking internal quality & productivity goals of the account and developing account level strategies of continuous improvement
Proficient in managing the process & leading teams for running successful pro...
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