Personal Information
Organization / Workplace
Finland Finland
Occupation
Senior Offering Manager
Industry
NGO / Public Service
About
Minna Vänskä is a specialist in consumer insight-driven information architecture and communication design.
In her current duties she is responsible for the quality of Nokia support content published in online, in-device, and print. Her task is to handle all issues and escalations related to content covering both the information design and creation of content in all its formats (textual, visual, rich media, etc.). Vänskä is responsible for bringing consumer insight and different viewpoints to the discussion, to recommend, and decide the cutting point between business and consumer benefit.
In her previous roles as Development Manager and Customer Interface Manager Vänskä was resp...
Contact Details
Tags
visualisation of content
technical writing
publishing
multi-channel
support
technical communication
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