Consultor SAP CRM y Cloud for Customer
Experiencia en configuraciones de:
- Business Partner y sus relaciones
- Service Request
- Categorizaciones
- Articulos de conocimiento
- Contratos
- Base instalada
- Business Agreement
- Business Role
- Web Client UI
- Interaction Center
- Estructura organizativa
- Interactive Reporting
- Oportunidades
- Actividades
- Tareas
- Campanas
- Plan de marketing
- Segment Builder
- Leads
- Service Order Management
- Problem Management
- Middleware
Especialidades: SAP CRM 6.0, 7.0, 7.01, 7.02 and 7.03
Experiencia en los sectores de la industria Bancaria, Productos de Consumo Masivo, Servicios, Utilities, Automotriz, Construccion, Gas y Telecomunica...
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