Diligent & Innovative UX Professional offering 16 years of experience and strong leadership abilities. Leverages design thinking and background in wide-range of qualitative and quantitative user research and evaluation methods to support product strategy and development initiatives. Collaborative and adaptable contributor experienced in user research for diverse product areas, including hardware and software for consumer, financial, and medical products. Excels at transforming insights into product requirements and engaging concepts as well as identifying ways to enhance customer empathy, experience, and usability.