After 7 years working with ITSM processes and BMC tools I took a new course in my career, moving to Belgium to work with performance management. Nowadays I am working with tools like TNPM and SevOne, and also developing systems using Google鈥檚 GoLang language.
With over 14 years of experience on IT, I'm experienced with ITIL implementations in major Telco companies, having worked as team coordinator, requirements analyst, solutions architect, technical leader and developer in traditional and Scrum projects.
Due to a deep understanding of the telecom industry, a strong technical background, professional ethics and focus on results, I could build solid relationships with customers, manager...
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