With an extensive customer-care background in the fast-paced, demanding setting of a 24/7 environment – servicing customer of EMEA’s premier companies – my qualifications offer you the reality of a seamless transition into the world of a results-oriented, quality-focused operation.
My professional experience, spanning 12 years of multilevel responsibility, has been dominated by repeated successes in
• Enhancing client satisfaction and relations
• Enhacing Customer Experience
• Increasing profits
• Exceeding client quality expectations
• Managing projects within budget, timing and planning
• Implementing process development strategies
Consultant in a wide vari