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Kuala Lumpur, Malaysia Malaysia

Instructional Design Manager at American Express

Finance / Banking / Insurance

Hi There! Thank you for taking the time to visit my profile. Since you are here, I am sure you'd like to get to know me from a professional side. Allow me to make it simple for you. I have a total of 12 years of working experience circling around Customer Service line, servicing industries ranging from: 1. Finance 2. Information & Technology 3. Telecommunications & Networking 4. Social Media In this past 12 years I have acquired a magnitude of skills and it won't be fair to mention all of them here, so I'll just mention what I consider as my specialization: 1. Call Center Management (Operations & Support) 2. Learning & Development / Knowledge Management 3. Talent Framework and Managemen...