I was working in the hospitality industry for the past 20-years has provided me with the experience and leadership qualities necessary for contributing towards the success of luxury establishment through customer satisfaction.
In my present position as Asst. F&B Manager in The Regency Hotel Kuala Lumpur, I am responsible for managing and leading a team in a dedicated caring manner to deliver outstanding guest service in the hotel and deal with all operational issues and compliance with the hotel standard.
Through this various activities I have strengthened my communication, people management skills and commitment to customer care furthermore; my creative problem-solving abilities allowe...
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