Social & Digital Communications Manager, Managing Editor at UPS
Industry
Logistics / Supply Chain
About
Through over 10 years of Web content strategy, I've set the direction for and led high-profile projects, managing production of Web experiences that offer true business value. I鈥檝e led strategy to optimize customer engagement and retention in order to increase conversions.
With a proven ability to prioritize and respond to change, I lead the translation of business requirements, interaction design, and user experience research toward engaging customer experiences and advantageous brand positioning.
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