Michael Opsteegh is an energetic technical writer. He is sharp, organized, and creative. He has two years of experience writing and editing policy and procedure manuals and user guides in the financial services industry, and he has five years of experience writing and designing software user manuals and developing online help. He has also written and edited proposals, web pages, and persuasive brochures. Michael loves what he does, and his personal mission is to weave quality and enthusiasm into every project he undertakes. He is also a coffee-drinking, computer-savvy rebel, who has to split a few infinitives for the sake of style.