Key Expertise
- Internet of Things (IoT)
- Business/Technology transformation
- CRM strategy and execution
- Connected customer experience strategy design and management
- Channel strategy
- Global experience (EMEA, US, Africa)
Mark has presented as a customer, partner and employee at numerous Salesforce.com and partner events including:
- Cloudforce London 2008 & 2013, Cloudforce Manchester 2011, Cloudforce IoD events 2009, 2010,
- Dreamforce 2012, Dreamforce 2013
- Thingworx Live 2014
- Wind River IoT Technology forum 2015.
Mark has also been interviewed by numerous publications including Business Matters, Mycustomer.com, GrowthBusiness.co.uk and ITDirector.com.