Managed Services & Customer support engagement practice at ERICSSON France
About
More than 15 years experience in the telecom industry for International carrier, telecom supplier & consulting to operators. Strong background on operation management and solution development.
- Specialized in service sales & solutions development, my main quality is to be focus on customer needs with the skills and the ability to communicate efficiently at all the management levels
- Creation & sales of new professional care & managed services solutions
Specialties:
- New services development from pre-sales to delivery phase.
- Support on strategic and trial customer for new business model.
- Upsales strategy (Managed Services / Care out-tasking / Offhsoring & nearshoring
- IT manag...
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