Hands-on Technology Manager and leader with 20+ years of progressive experience in IT technical and project management roles.
CORE COMPETENCIES
Program and Management, ITIL v3, IT Service Management, Service Desk, IT Tools and Automation, Project Planning , Risk Management, New Business Capture, Solution Deployment, Business Transformation, Proposal Development, Process Optimization,
IT and Data Center Infrastructure, Operational Transformation, Network Design/Operations,
Web Hosting Network Engineering, Network Management, Network Security, Cloud Services,
NOC/SOC, Application Development and Management (SDLC/Agile), Quality Assurance,
Service Delivery, Asset/Configuration Mana...