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collaboration user adoption michael sampson sharepoint virtual office 365 governance remote work teams organizational culture collaboration strategy virtual teams remote teams culture intranet intranets effective use business value scenarios keynote michaelsampson denmark knowledge management canberra sharepoint masterclass michael sampson michael sampson collaboration strategy sharepoint roadmap collaboration michael sampson sharepoint melbourne collaboration success roadmap sharepoint roadmap online meetings office365 organisational context online meetings virtual meetings strategic planning decision analysis time saving is flawed microsoft office 365 collaborative behaviour work practices digital workplace reimagining expertise introverts ibm microsoft sharepoint effective user ibm connections ibm verse change management engagement human factors digital transformation collaboration tools sydney wellington dex2019