Service Delivery Manager | Microsoft SQL & SharePoint | Enterprise Integration Solutions
Industry
Technology / Software / Internet
About
As a professional I find maximum motivation in working closely with customers to understand their requirements, and subsequently implementing and supporting software products to streamline their processes. 19 years ago I started my career as a Technical Support Executive in a leading global IT company and have today evolved into a technical leader for building customer-focused operations.
As a Service Delivery Manager, I am responsible for taking lead with customers globally and strategic planning. At Tieto I have been involved in setting up the Remote Infrastructure Management Services, a working closely with customers to provide high quality Continuous Service. Maintaining Service Lev...
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