EFQM Model Implementation, RADAR, Certified Knowledge manager (KM Institute, USA), Certified BB (Sony), Certified SS Trainer (Harrington Institute). Certified Master Black Belt (Harrington)
Senoir lecturer (TQM, Strategic planning, performance managemet) Dubai Police Academy.
Official trainer in the following fields:
Strategic alignment
Process Management
Performance indicators and BSC
Change Management
KM
Benchmarking
Kaizen
Reengineering
Specialties: Six Sigma And Lean
Knowledge Management
Process Improvement
Performance indicators and BSC
Scenario planning
Risk management
Organisation structure
Contact Details
Users following Musa Arikat, PhD, KMC, SSBB, Master BB
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