Michael is a highly effective senior leader and business advisor with strong strategy and policy development expertise gained across multiple sectors and industries. He has led major transformational change for blue chip and public sector organisations, developing new commercial models and spinning out businesses. Michael has considerable experience in launching new product and service propositions including digital service development. Michael specialises in using alternative tools and techniques, including the application of design thinking, to deliver better outcomes for clients.
Michael is an award winning writer on service design, digital services and management consultancy.
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