鈥� Prepared and dispatched travel/embassy letters
鈥� Monitored compliance to SLA鈥檚 and recommended process improvements for the department
鈥� Analyzed feedback obtained through completion of the set questionnaires
鈥� Prepared weekly post hospitalization report of the assigned branches
鈥� Did monthly follow ups of renewals and also acted as a product advisor to clients in the assigned branches
鈥� Took charge of the entire claim process i.e. assembling claims, tracking etc
鈥� Dispatched cards both Corporate and Retail
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