Personal Information
Organization / Workplace
Greater Jakarta Area, Indonesia Indonesia
Occupation
Project Manager
Industry
Technology / Software / Internet
About
at MSBU - Manage Service Business Unit
Project Manager for Desktop Manage Service (SLA base) Projects.
Project Goal:
- Manage desktop operation and environment to support daily work
Project Scope:
- Technical Support: Internal Helpdesk, Desktop Support, System Administrtor
- Hardwares: desktops & laptops, printers, servers, storages, local switch
- Softwares: desktop softwares, system software (DC, AD, proxy server, antivirus), asset management software, incident management software
Assignments:
1. Aug 2010 - Now, Project Manager for Infrastructure Support at CNOOC SES Ltd
2. July - Dec 2009, Project Manager for Desktop Seat Management Project at PT Indosat Tbk
3. July 2009 - Aug 2...
Contact Details
Tags
study guide
itil v3
continual service improvement
service operation
core concept
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