ºÝºÝߣ

Mons, Belgium Belgium

ERP and Business Process Analyst

Technology / Software / Internet

Accomplished IT Service supervisor, with expertise in ERP and IT business process analysis, ITIL methodology and IT compliance management, my goal is to help companies and their employees to meet business requirements and to improve their performance by implementing the right methods, processes and applications. Methodologies I used: PMI Prince 2 ITIL V3 BABOK Volere SOX My Soft Skills: People management Ability to solve problems and conflicts Aptitude to manage complex tasks Positive teamwork Great sense of communication Clients and results oriented My hard skills: ERP: JD Edwards, Peoplesoft DB: SQL Server, Oracle PL/SQL, Transact-SQL Modeling: BPMN, UML MS Offic