Personal Information
Organization / Workplace
Mons, Belgium Belgium
Occupation
ERP and Business Process Analyst
Industry
Technology / Software / Internet
About
Accomplished IT Service supervisor, with expertise in ERP and IT business process analysis, ITIL methodology and IT compliance management, my goal is to help companies and their employees to meet business requirements and to improve their performance by implementing the right methods, processes and applications.
Methodologies I used:
PMI
Prince 2
ITIL V3
BABOK
Volere
SOX
My Soft Skills:
People management
Ability to solve problems and conflicts
Aptitude to manage complex tasks
Positive teamwork
Great sense of communication
Clients and results oriented
My hard skills:
ERP: JD Edwards, Peoplesoft
DB: SQL Server, Oracle
PL/SQL, Transact-SQL
Modeling: BPMN, UML
MS Offic
Contact Details
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