Crisis management presentation
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This document provides information about crisis management. It defines crisis management as dealing with unpredictable events that threaten an organization. It also discusses features of crisis management like analyzing potential crisis situations and effective coordination between departments. It then outlines different types of crises like natural crises, technological crises, and organizational misdeeds. Finally, it discusses crisis handling, identifying crises, planning responses, and resolving crises.
Crisis management presentation
- 2. What Is Crisis Management ? Crisis Management is a process by which an organization deals with major unpredictable event that threatens to harm the organization, its stakeholders or its general public. The art of dealing with sudden and unexpected events which disturbs the employees, organization as well as external clients refers to Crisis Management. The process of handling unexpected and sudden changes in organization culture is called as crisis management.
- 3. Features of Crisis Management Crisis Management includes activities and processes which help the managers as well as employees to analyze and understand events which might lead to crisis and uncertainty in the organization. It consists of effective coordination amongst the departments to overcome emergency situations. Dont panic or spread rumors around. Be patient. Employees at the time of crisis must communicate effectively with each other and try their level best to overcome tough times. Points to keep in mind during crisis At the time of crisis the management should be in regular touch with the employees, external clients, stake holders as well as media.
- 5. 1. NATURAL CRISIS Disturbances in the environment and nature lead to natural crisis. Such events are generally beyond the control of human beings. Tornadoes, Earthquakes, Hurricanes, Lan dslides, Tsunamis, Flood, Drought all result in natural disaster.
- 6. 2. TECHNOLOGICAL CRISISTechnological crisis arises as a result of failure in technology. Problems in the overall systems lead to technological crisis. Breakdown of machine, corrupted software and so on give rise to technological crisis.
- 7. 3. CONFRONTATION CRISISConfrontation crises arise when employees fight amongst themselves. Individuals do not agree to each other and eventually depend on non productive acts like boycotts, strikes for indefinite periods and so on. In such a type of crisis, employees disobey superiors; give them ultimatums and force them to accept their demands.
- 8. 4. CRISIS OF MALEVOLENCEOrganizations face crisis of malevolence when some notorious employees take the help of criminal activities and extreme steps to fulfill their demands. Acts like kidnapping companys officials, false rumors all lead to crisis of malevolence.
- 9. 5. CRISIS OF ORGANIZATIONAL MISDEEDSCrises of organizational misdeeds arise when management takes certain decisions knowing the harmful consequences of the same towards the stakeholders and external parties. In such cases, superiors ignore the after effects of strategies and implement the same for quick results.
- 11. What Is Crisis Handling ?Crisis Handling is the umbrella term that encompasses all activities involved when an organization prepares for and responds to a significant critical incident. An effective crisis-handling program should be consistent with the organizations mission and integrate plans.
- 12. Crisis Handling Steps Identifying a crisis Planning a response Responding to a sudden event that poses a significant threat to the firm Limiting the damage Selecting an individual and team to deal with the crisis Resolving a crisis
- 13. Pre-crisis Prior to the event Warning Indications that there is or may be or could be an event liable to cause a significant impact on the organisation Crisis point When the event begins to cause significant impact on the organisation Recovery The acute stage of crisis has passed and the organisation is able to focus on a return to normal operations Post crisis Evaluation of the effects Repair to the organisation Stages Of A Crisis
- 16. Morgan TechnologiesMorgan Chemicals is a marketing firm in the business of supplying active and inactive pharmaceutical ingredients, excipients, highly advanced finished dosage formulations, bulk industrial and specialty chemicals, support in product development, and technology transfer services to the various clients operating in the pharmaceutical industry in Pakistan. In Morgan Chemicals innovative services were introduced in efforts to achieve sustainable growth. Operating via liaison offices in Karachi, Lahore, Islamabad, Peshawar, and a branch office in Fuzhou, China.
- 17. MEET WITH ENGR. KHURRAM TAHIR KHAN DEPUTY GENERAL MANAGER +92-301-8246732 khurram.khan@morgan.com.pk
- 18. Ten clients ordered the setup of CNG stations. We import it from china but unfortunately due to the unknown fault in machinery we faced crisis. Some other clients ordered the same. But, the government put a ban on new licenses due to that they refused to pay the remaining amount of the CNG stations.
- 19. In order to fix the machine we haired initially local engineers but they failed to spot out the problem. Than we asked the China to please send their engineers but they also not succeeded to find out the root cause of the problem. At the end we assembled whole the machinery and the company has faced the huge financial loss.
- 21. Introduction Founded in 1965 and owned by PepsiCo, PepsiCo is a world leader in convenient snacks, foods, and beverages, with revenues of $60 billion and over 285,000 employees worldwide. PepsiCo owns some of the world's most popular brands, including Pepsi-Cola, Mountain Dew, Diet Pepsi, Lay's, Doritos, Tropicana, Gatorade, an d Quaker. Our brands are available worldwide. PEPSICO
- 23. ALLEGATION S
- 27. Q 1. E627 and E631 salts are originated from ANIMALS as everywhere on web. Can you justify its plant origin? ANS. E627 and E631 is not necessarily originated from animals, there are a lot of references available on the internet, books etc. As you know that we are getting Masala flavour from IFF and E631 is one ingredient of that flavour, IFF is buying this ingredient from Ajinomoto Ltd. o IFANCA (largest halal certifying body) website and Sodium Inosinate (E631) is not included in Haram or doubtful list.
- 28. Q 2. On web the mentioned CASSAVA plant, is a thickening agent not a flavor enhancer? Cassava, also called manioc, mandioc or yuka, is an edible tropical plant that yields tuberous roots from which cassava flour, tapioca (laundry starch), or even an alcoholic beverage can be derived. Q 3. Tapioca is a flavorless, colorless, odorless starch extracted from the root of the plant species Manihot esculenta (cassava)? ANS) Tapioca starch if being used itself, then it would perform function as thickening agent, basically its being widely used as replacement of expensive starches e.g. corn, potato starch etc in different products. However if we talk about Ajinomoto ltd. they are biotechnological converting Tapioca starch into different products like E631. I can further send you details and process flows if you required.
- 29. Q 4. Daily Ummat has been publishing this story whole week. Are you suing them? ANS) We cant stop any one to write against us, however people should contact us for clarification if required.
- 38. Noman Ghias Brand Manager Since 2006 Sehrish Nasir Khanzadi Public Relation Officer Since 2008 Rameez Abdul Rasheed Head of Department Since 2008 Salman Hussain Deputy General Manager Since 2009 Madiha Gul Sales Executive Since 2007
- 39. C URTESY