Technology Consultant with around 8 years of experience in large scale end to end CRM implementations with expertise in Project Management, Business Analysis, Client Engagement, Stakeholder Management, Conducting Conference room pilot and leading discovery workshops for MS Dynamics 365 based solutions while adhering to Human Centric Design approach.
Recent Projects:
Online Account Management Portal based on ADX portal + CRM 2016 for SA Water Corporation.
Customer Service Solution based on CRM 2015 for Shared Services SA
Unrepresented Cheque Solution for Accounts Payable within Shared Services SA
Procurement and Contract Management Solution based on CRM 2013 for SA Government.
Strong exp...
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