This document summarizes a case study about Boston Creamery, an ice cream company that installed a new financial planning and control system to compare budgeted and actual results. The summary focuses on 4 key characters - the President, VP of Sales and Marketing, VP of Operations, and Controller. It provides background on the company and system, and describes how the VP of Operations and Controller analyze variances in areas like market growth, manufacturing costs, and product mix to identify issues and recommendations. The document is intended to demonstrate how a variance analysis works in practice.