Accomplished IT Professional|Windows, Mac OSX| Providing L2 & L3 Support in a Windows & Apple Macintosh Environment.
Industry
Technology / Software / Internet
About
Accomplished IT professional with over 7 years of experience providing professional, courteous, and prompt Technical Support for users and networks.Healthy emphasis on customer service, addressing issues and requests in an efficient manner, and avoiding delays and obstacles to the users鈥� workflow. Proven support for executives at all levels and general staff. Acquired valuable experience with troubleshooting, installation, and maintenance of desktops, laptops, printers, peripherals, and personal devices such as smart phones and tablets.Excelled as a team member, leader, and individually in handling high profile event for executive level users ,IMAC, migration, and enterprise-wide update p...
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