Nicole is a Content Strategist at Red Hat, the Director of ChickTech Austin, and an author. In her role at Red Hat, Nicole works with the documentation team as the voice of the customer, strategizing the best way to deliver quality documentation. In her role at ChickTech and as an author of 'Practical Open Source Software for Libraries' and on Opensource.com she spreads the word about the power of community and collaboration in open source.
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