Paid social media monitoring tools allow for more comprehensive data collection than free tools by accessing non-English languages, forums, and sources beyond Twitter and Facebook. They provide better data aggregation, management, and analytics capabilities through features like global dashboards, real-time alerts, influencer mapping, and sentiment analysis across topics and languages. This level of insight into social conversations is valuable for understanding market trends and consumer opinions from diverse online discussions beyond just English-language social networks.
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Paid-for social media tools for journalists
1. Collecting Social
Conversations Using
Paid For Tools
Catriona Oldershaw
Managing Director, Synthesio UK
@CatrionaTweets
news : rewired event
6 November 2012
3. Why have these enterprise class listening tools
proliferated, and why would you want to switch
to a paid tool?
4. Methodology >> Data collection >> Sourcing quality
Why? #1
The Web isnt just about Twitter and Facebook
Mainstream media
National Online newspapers / Magazines
Local Online newspapers / Magazines
Corporate & government websites
E-commerce websites
NGO & associated Websites
Social media
Forums
Blogs
Photo & video-sharing Websites
Twitter & micro-blogging platforms
Local social networks
5. Some of the richest insights
come from forums:
People congregate there initially
based on one shared passion, but
end up talking about all sorts of
things
These conversations leave a
lasting online footprint so can be
more influential and better
reflective of the Zeitgeist than
transient sources such as Twitter