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Collecting Social
      Conversations Using
        Paid For Tools




Catriona Oldershaw
Managing Director, Synthesio UK
@CatrionaTweets

news : rewired event
6 November 2012
Social Media Monitoring Tools Landscape
   Free Tools            Paid For Tools
Why have these enterprise class listening tools
proliferated, and why would you want to switch
                 to a paid tool?
Methodology >> Data collection >> Sourcing quality
Why? #1
The Web isnt just about Twitter and Facebook


Mainstream media

                                                 National Online newspapers / Magazines
                                                 Local Online newspapers / Magazines
                                                 Corporate & government websites
                                                 E-commerce websites
                                                 NGO & associated Websites


Social media
                                                 Forums
                                                 Blogs
                                                 Photo & video-sharing Websites
                                                 Twitter & micro-blogging platforms
                                                 Local social networks
Some of the richest insights
come from forums:

   People congregate there initially
    based on one shared passion, but
    end up talking about all sorts of
    things

   These conversations leave a
    lasting online footprint so can be
    more influential and better
    reflective of the Zeitgeist than
    transient sources such as Twitter
Why? #2
The Social Web isnt just about the West




                                           Source: GlobalWebIndex
Why? #3
The Social Web isnt just about the English language
Why? #4
Easier ways to find the Influencers talking about an issue
Methodology >> Global monitoring dashboard
Why? #5
Better aggregation, management, storing & manipulation of data


    Verbatim            World Map           Topics Mapping      Sentiment Distribution




 Real-Time Alerts   Influencers Mapping     Market Scoring       Sentiment Per Topic




  Share of buzz          Timelines        Conversation Digest    Sentiment Timeline
Which can be used to produce compelling infographics
Source: Brandwatch
Source: Sysomos   Source: Radian 6
If you want to
understand the tiger,
 dont go to the zoo,
  go to the jungle.


But equally, dont go
 with just a butter
       knife.

More Related Content

Paid-for social media tools for journalists

  • 1. Collecting Social Conversations Using Paid For Tools Catriona Oldershaw Managing Director, Synthesio UK @CatrionaTweets news : rewired event 6 November 2012
  • 2. Social Media Monitoring Tools Landscape Free Tools Paid For Tools
  • 3. Why have these enterprise class listening tools proliferated, and why would you want to switch to a paid tool?
  • 4. Methodology >> Data collection >> Sourcing quality Why? #1 The Web isnt just about Twitter and Facebook Mainstream media National Online newspapers / Magazines Local Online newspapers / Magazines Corporate & government websites E-commerce websites NGO & associated Websites Social media Forums Blogs Photo & video-sharing Websites Twitter & micro-blogging platforms Local social networks
  • 5. Some of the richest insights come from forums: People congregate there initially based on one shared passion, but end up talking about all sorts of things These conversations leave a lasting online footprint so can be more influential and better reflective of the Zeitgeist than transient sources such as Twitter
  • 6. Why? #2 The Social Web isnt just about the West Source: GlobalWebIndex
  • 7. Why? #3 The Social Web isnt just about the English language
  • 8. Why? #4 Easier ways to find the Influencers talking about an issue
  • 9. Methodology >> Global monitoring dashboard Why? #5 Better aggregation, management, storing & manipulation of data Verbatim World Map Topics Mapping Sentiment Distribution Real-Time Alerts Influencers Mapping Market Scoring Sentiment Per Topic Share of buzz Timelines Conversation Digest Sentiment Timeline
  • 10. Which can be used to produce compelling infographics
  • 12. Source: Sysomos Source: Radian 6
  • 13. If you want to understand the tiger, dont go to the zoo, go to the jungle. But equally, dont go with just a butter knife.