際際滷

際際滷Share a Scribd company logo
Consumer Health Information and
the role of the librarian in the
development of a healthy
information literate society.
by Nicky Hayward-Wright
29th November 2005
Charting the Information Future
Health & OPALS Libraries of NSW Forum
Consumer Health Information
 is information on health and medical
topics provided in response to requests
from the general public, including patients
and their families 1
Health Information Literacy
is the set of abilities needed to recognize
a health information need; identify likely
sources and use them to retrieve relevant
information; assess the quality of the
information and its applicability to a
specific situation; and analyze, understand
and use the information to make good
health decisions 2
A health information
literate person can
 Evaluate the quality of
the information
 Use the information to
make informed health
decisions
 Recognize a health
information need
 Identify and access
likely sources of
information
 Find and retrieve
relevant information
Provision
 Collection management
 Topic
 Level
 Format
 Literacy level
 Language, translation
 Cultural sensitivity
 Context
Provision
 Information development
 Neuro-Patient Resource
Centre, Montreal Neurological
Hospital
 Multiple Sclerosis Society of
New South Wales
 Information advocacy
 Library & Information Service,
Alzheimers Australia NSW
http://www.mni.mcgill.ca/neuropatient/resource.html
Access
 Reasons for going online
 medical condition of someone they know
 a new health problem of their own
 prescribed a new medication or course of treatment
 ongoing medical condition
 unanswered questions after a doctors visit
 changing their diet or exercise habits
 being a caregiver
 8 in 10 Internet users have looked for health information online
 Topics most searched
 particular illness or condition
 diet, nutrition and vitamins; exercise and fitness; experimental
treatments and drugs
Access
http://www.healthinsite.com.au
http://medlineplus.gov
 Website development
Access
 Selective reference service
 Collection development
 Alzheimers Australia NSW
@ Your Public Library project
Access
 Department store
franchise
 Book prescription
service
Birmingham Arthritis
Resource Centre
Skills Training
 Library staff training
 Information sources
 Health reference
 Health seeker training
 Health information literacy
 Computer literacy
Partnerships
improve and enhance access to
services and information for the health
seeker, which would otherwise be
difficult to do on ones own.
Health [information] literacy means more than
being able to read pamphlets and make
appointments. By improving peoples access
to health information and their capacity to use
it effectively, health [information] literacy is
critical to empowerment. 3
References
1. CAPHIS/MLA. (1996). The librarian's role in the provision of
consumer health information and patient education. Medical
Library Association. Consumer and Patient Health Information
Section. Bulletin of the Medical Libraries Association. 1996, 84(2),
pp. 238239. (online).
http://caphis.mlanet.org/resources/caphis_statement.html
[accessed 17 October 2005]
2. MLA (2003). Health information literacy. Definitions (online)
http://www.mlanet.org/resources/healthlit/define.html
[accessed 17 October 2005].
3. World Health Organisation. (1998). Health Promotion Glossary,
p.10. (online)
http://www.who.int/hpr/NPH/docs/hp_glossary_en.pdf
[accessed 18 November 2005].
Useful Resources
 Consumer Health. An online manual by National Network of
Libraries of Medicine (South Central Region).
http://nnlm.gov/scr/conhlth/manualidx.htm
 Consumer Health Information: Selected bibliography of readings.
January 2005. Prepared by Susan Murray.
http://www.torontopubliclibrary.ca/uni_chi_biblio.jsp
 MLANet: Health Information Literacy: Health Literacy Resources
http://www.mlanet.org/resources/healthlit/healthlit_resources.html
URLs correct as of 20 November 2005
Presentation by
Nicky Hayward-Wright
Manager
Library & Information Service
Alzheimers Australia NSW

More Related Content

Consumer health information and the role of the librarian (2005)

  • 1. Consumer Health Information and the role of the librarian in the development of a healthy information literate society. by Nicky Hayward-Wright 29th November 2005 Charting the Information Future Health & OPALS Libraries of NSW Forum
  • 2. Consumer Health Information is information on health and medical topics provided in response to requests from the general public, including patients and their families 1
  • 3. Health Information Literacy is the set of abilities needed to recognize a health information need; identify likely sources and use them to retrieve relevant information; assess the quality of the information and its applicability to a specific situation; and analyze, understand and use the information to make good health decisions 2
  • 4. A health information literate person can Evaluate the quality of the information Use the information to make informed health decisions Recognize a health information need Identify and access likely sources of information Find and retrieve relevant information
  • 5. Provision Collection management Topic Level Format Literacy level Language, translation Cultural sensitivity Context
  • 6. Provision Information development Neuro-Patient Resource Centre, Montreal Neurological Hospital Multiple Sclerosis Society of New South Wales Information advocacy Library & Information Service, Alzheimers Australia NSW http://www.mni.mcgill.ca/neuropatient/resource.html
  • 7. Access Reasons for going online medical condition of someone they know a new health problem of their own prescribed a new medication or course of treatment ongoing medical condition unanswered questions after a doctors visit changing their diet or exercise habits being a caregiver 8 in 10 Internet users have looked for health information online Topics most searched particular illness or condition diet, nutrition and vitamins; exercise and fitness; experimental treatments and drugs
  • 9. Access Selective reference service Collection development Alzheimers Australia NSW @ Your Public Library project
  • 10. Access Department store franchise Book prescription service Birmingham Arthritis Resource Centre
  • 11. Skills Training Library staff training Information sources Health reference Health seeker training Health information literacy Computer literacy
  • 12. Partnerships improve and enhance access to services and information for the health seeker, which would otherwise be difficult to do on ones own.
  • 13. Health [information] literacy means more than being able to read pamphlets and make appointments. By improving peoples access to health information and their capacity to use it effectively, health [information] literacy is critical to empowerment. 3
  • 14. References 1. CAPHIS/MLA. (1996). The librarian's role in the provision of consumer health information and patient education. Medical Library Association. Consumer and Patient Health Information Section. Bulletin of the Medical Libraries Association. 1996, 84(2), pp. 238239. (online). http://caphis.mlanet.org/resources/caphis_statement.html [accessed 17 October 2005] 2. MLA (2003). Health information literacy. Definitions (online) http://www.mlanet.org/resources/healthlit/define.html [accessed 17 October 2005]. 3. World Health Organisation. (1998). Health Promotion Glossary, p.10. (online) http://www.who.int/hpr/NPH/docs/hp_glossary_en.pdf [accessed 18 November 2005].
  • 15. Useful Resources Consumer Health. An online manual by National Network of Libraries of Medicine (South Central Region). http://nnlm.gov/scr/conhlth/manualidx.htm Consumer Health Information: Selected bibliography of readings. January 2005. Prepared by Susan Murray. http://www.torontopubliclibrary.ca/uni_chi_biblio.jsp MLANet: Health Information Literacy: Health Literacy Resources http://www.mlanet.org/resources/healthlit/healthlit_resources.html URLs correct as of 20 November 2005
  • 16. Presentation by Nicky Hayward-Wright Manager Library & Information Service Alzheimers Australia NSW