Experienced learning and development specialist - wide experience in all phases of training cycle, across varied industries. Bilingual - EN / DE. Masters with distinction in Human Resource Management (HRM)
Industry experience
Banking, Real estate, Helpdesk / IT services management, Call Centre Management, Volunteer organisation / Counselling, Non Profit Networking organisations
Other skills
Facilitation and moderation skills, training needs analysis, training design and development, training impact analysis, onboarding training development, cross cultural training and support, emotional support, mentoring, volunteer training, helpdesk and call management training
Specialties: Financia...