Continuous, progressive experience in automotive Business Development, Product Planning, Corporate Communication and After Sales Service. I am data, metrics and KPI-driven. I鈥檝e pushed business activities forward in business development, after-sales service, product planning, public relations & liaison with group automotive principal companies, journalists & vendors.
A major recent challenge was troubleshooting and improving after sales service for the French brand Peugeot at Nasim Sdn. Bhd., a subsidiary of Naza Group. I worked with the team to ensure adherence to SOPs, optimised processes, upgraded facilities, technical training processes (including an IMI diploma program) and facilita.
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