NCR - National Capital Region, Philippines Philippines
Support Services Administrator II / Reports Analyst
Technology / Software / Internet
• Responsible for reviewing settlement reports and making the necessary adjustments in the NCO or client system to balance the patient accounts.
• Reactivate and/or close accounts in accordance with the guidelines set by each client.
• Collate, organize, and standardize raw data provided by clients in order to create detailed reports for operations to include site performance reports.
• Create performance reports per agent and per team based on the key performance indicators (KPIs).
• Responsible for accurately integrating and collating data from multiple sources to create one comprehensive performance dashboard for the clients.
• Generate ad-hoc reports for management and/or...