Personal Information
Organization / Workplace
Jamaica Jamaica
Occupation
Telecommunications/Network Engineer at Ministry of National Security
Industry
Technology / Software / Internet
About
As IT technical support Specialist I am mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, Hence my services include:
* Installing and configuring computer hardware operating systems and applications;
* Monitoring and maintaining computer systems and networks;
* Talking staff/clients through a series of actions, either face to face, Remote connection or over the telephone to help set up systems or resolve issues;
*Troubleshooting system and network problems and diagnosing and solving *Hardware/software faults;
*Replacing parts as required;
*Providin...
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