An experienced and influential IT Manager with 10+ years of experience in IT cross-functional areas. Strong experience of introducing best practice frameworks and methods and having good understanding of ITIL V3 Framework. Currently working as a Service Delivery & Service Operations Manager at onshore, taking care of Global IT operations (primary focus on Database services) in BP鈥檚 London Office deputed from HP. Presently associated with Mphasis, An HP Company as an Infrastructure Services Manager
In-depth strengths in leadership, Setting vision & strategy, people management, analysis and timely decision making. Experienced with creating operational processes & tracking operational effic.
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