9 Years of IT experience on Production Application Support & Maintenance.
 ITIL v3 Foundation Certified. Experienced in Service Now.
 Well versed in Incident, Change, Problem, Knowledge, and Configuration Management.
 Knowledge on Core Java, JDBC, Servlets, JSP, Tomcat and Weblogic.
 Basic knowledge on SQL, UNIX and Oracle, SQL Server.
 Worked on Autosys, Alarmpoint, Nagios, and Service Now Reporting.
 Worked in different domains (Telecom, Web, Transportation, and Banking).
 Assisted in Bug Fix, Code Enhancements, and Automation.
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