My experience of around 5 years has been in managing, building and consulting of products/solutions focused on Customer relationship management (CRM) and Customer experience
(CX) processes.
Specialties: CRM processes, Social CRM, Product Management, Business Analysis, Pre-Sales and Secondary Research.
In the long run seeks to be a Business Leader/Strategist that brings benefits to the enterprise I am working for as well as to the customers.
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