Over 7 years of experience as a functional consultant / business analysis in SAP CRM and SD configuration.
- Proficient in SAP CRM implementation, in-depth exposure on integration with ERP backend system and data migration (from legacy or system conversion)
- Hands on configuration of SAP Master Data (Business partner, Pricing), CRM Middleware, Interaction Center (IC), Case management, WebUI, CRM Sales cycle (Lead, opportunity, quotation, Sales, Contract), Pipeline performance, Activity management, Territory management, Billing, Channel Management and trade promotion management, service request and service order management
- In-depth knowledge and exposure to SAP S/4HANA 1511, Fiori/SAPU...
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