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My dream translation project manager is someone who...

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Nora Torres
Nora Torres

The document outlines 10 characteristics of an ideal project manager from the perspective of a translation professional. An ideal project manager 1) does not consistently ask for rush jobs or rate reductions at the last minute, 2) provides clear instructions and materials in a timely manner, 3) addresses translators by name in communications, and 4) supports translators' work rather than immediately taking clients' complaints at face value without the translator's input.

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My dream Translation Project Manager is someone who By Nora Torres, Translartisan Translation Studio, Helping Physicians and Patients Communicate Across Languages
1. Does not consistently ask me to work on extremely rush projects on the spur of the moment.
2. Does not consistently ask me to lower my rates, and does not consistently intend to pay less than my min fee.
3. Does not consistently give me confusing instructions.
4. Does not send me any job-related material after the agreed upon time.
5. Does not ask me to take on a tiny job that I can do in a jiffy, and then out of the blue sends me tons of reference material/several glossaries and various style guides to follow.
6. Always addresses me by my name when emailing a job offer, unless a mass email is warranted in special circumstances.
7. Sends a completed work order my way as soon as we have agreed on the terms of a job or the scope of the job has been determined.
8. If at all possible, provides me with contact information of one or more individuals who will be able to answer job- related, after-hours questions promptly.
9. Compliments me on my good work every now and then.
10. Does not make a fuss when a client complains about a job I have worked on before giving me the opportunity to defend my work, or provide the necessary explanations.
Adapted from: The Newbie Translators Corner: Healthy Relationships with Translation Agencies and Project Managers

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My dream translation project manager is someone who...

  • 1. My dream Translation Project Manager is someone who By Nora Torres, Translartisan Translation Studio, Helping Physicians and Patients Communicate Across Languages
  • 2. 1. Does not consistently ask me to work on extremely rush projects on the spur of the moment.
  • 3. 2. Does not consistently ask me to lower my rates, and does not consistently intend to pay less than my min fee.
  • 4. 3. Does not consistently give me confusing instructions.
  • 5. 4. Does not send me any job-related material after the agreed upon time.
  • 6. 5. Does not ask me to take on a tiny job that I can do in a jiffy, and then out of the blue sends me tons of reference material/several glossaries and various style guides to follow.
  • 7. 6. Always addresses me by my name when emailing a job offer, unless a mass email is warranted in special circumstances.
  • 8. 7. Sends a completed work order my way as soon as we have agreed on the terms of a job or the scope of the job has been determined.
  • 9. 8. If at all possible, provides me with contact information of one or more individuals who will be able to answer job- related, after-hours questions promptly.
  • 10. 9. Compliments me on my good work every now and then.
  • 11. 10. Does not make a fuss when a client complains about a job I have worked on before giving me the opportunity to defend my work, or provide the necessary explanations.
  • 12. Adapted from: The Newbie Translators Corner: Healthy Relationships with Translation Agencies and Project Managers