I am an innovation & transformation leader rooted in the digital culture and passionate about "what's possible". I help organizations operationalize experiences and innovation through:
鈥� Driving Innovation and Transformation Initiatives and Teams
鈥� Leveraging customer experience, design thinking & business architecture as a holistic lens to create and deliver exceptional end-to-end customer experience strategies
鈥� Understand how to support and address customer needs and expectations through effective strategy, technology and content
鈥� Facilitate engaging workshops for a variety of audiences using powerful questions that creates collaboration and drives outcomes
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customer experiencecxdigital transformation#agile#agility#businessagility#businessarchitecture#businesstransformation#cx#designthinking#digital#digitaltransformationdigitaladvertising agencymarketing and advertisingadvertisingsocial media marketingcontent marketingdigital strategydigital marketingdigital business designbusiness architecturefusion teamscustomer journeyaudience personaagilelean startupbusiness agility颈苍苍辞惫补肠颈茫鲁苍strategyculture hacking
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