Customer Experience | Marketing Strategist | Loyalty | Brand | Omnichannel | Service Design
Yes, its鈥� true, I鈥檓 obsessed. Obsessed with helping companies treat customers better by accelerating customer-centric business models.
We all agree that putting Customers First is the right way to do business. The thing is, putting a customer-centric business model in place is more difficult than it seems. I know, I鈥檝e played a key role in two customer-centric transformations 鈥� Best Buy and GE.
I help companies build life-long customers by leading customer experience transformations.
I do this by designing customer experience strategies and roadmaps that bring a company鈥檚 brand purpose to...
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