Speaker luis ore awlc nov 2019
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This document contains information about Luis E. Ore and his work as a mediator and negotiation coach. It discusses challenges in managing dialogue and interacting with others. It emphasizes focusing on interests rather than positions, understanding other perspectives without assumptions, and looking inward at one's own contributions to problems rather than blaming others. The overall message is about changing one's thinking from a reactive "I'm right, you're wrong" approach to one of open-minded understanding when interacting and resolving conflicts with others.
Speaker luis ore awlc nov 2019
- 1. LUIS E. ORE MEDIATOR NEGOTIATION COACH oreluis@hotmail.com 986.375.900 1 AWLC
- 2. 2 31 de ma
- 7. 7  ecuador Dialogue Process WARINTZA Project, Ecuador
- 8. The challenge managing dialogue  INSIDE… How we thinking  OUTSIDE… How we interact with other
- 9. oreluis@hotmail.com Who`s right? What do you see here?
- 10. Who`s right?oreluis@hotmail.com What do you see here?
- 11. oreluis@hotmail.com Is this 6 or 9 ?
- 12. Just because you are right, doesn't mean I am wrong oreluis@hotmail.com Is this 6 or 9 ?
- 13. REASONING Thinking, Meaning, Interpretations CONCLUSIONS DATA (Information) Each one Observes and Filters info. differently … We are reaction machines … I`m Right, you are wrong !! When interacting we jump into conclusions…
- 14. CONCLUSIONS … We are reaction machines … I`m Right, you are wrong When interacting we jump into conclusions… We don’t explore our reasoning REASONING Thinking, Meaning, Interpretations DATA (Information) Each one Observes and Filters info. differently
- 15. We listen with TOXIC Thoughts I know what happened, I`m right! They are to blame They intended to hurt me
- 16. We can change our thinking… I know what happened, I`m right! They are to blame They intended to hurt me
- 17. I know what happened, I`m right! They are to blame They intended to hurt me There may be more than one way to see the situation We can change our thinking…
- 18. I know what happened, I`m right! They are to blame They intended to hurt me There may be more than one way to see the situation We have probably each contributed in some way to what happened We can change our thinking…
- 19. I know what happened, I`m right! They are to blame They intended to hurt me There may be more than one way to see the situation We have probably each contributed in some way to what happened I`m not sure what they were trying to accomplish, and I`d like to find out We can change our thinking…
- 20. The challenge managing dialogue 20  INSIDE… How we thinking  OUTSIDE… How we interact with other  If I see the other as enemy, I will compete with the purpose to defeat  If I see the other as potential strategic partner, it will be more likely to collaborate and engage in joint problem solving
- 21. + Contexto Social Choque frontal de posiciones
- 22. Change the way we interact  Soft on the people (Respect)  Hard on the problem (Focus on interests, not on positions) Outside… How we interact with other
- 23. Change the way we interact  Soft on the people (Respect)  Hard on the problem (Focus on interests, not on positions) Outside… How we interact with other
- 24. POSITIONS: What we demand … WHAT? (What we say we want) INTERESTS: Needs, aspiration, concerns, hopes, wishes, desires, fears, all that make us have a position … …WHAT FOR? (What really REALLY want, the reason behind a demand, what we really want to satisfy, what we really care about) Positions vs. Interests Outside… How we interact with other
- 25. + Move from positions to interests (needs and priorities) then joint problem solving Deep understanding of our interests, needs, concerns, aspirations and priorities (not only ours, but also theirs)
- 26. Final Tips… 27  FORGET ABOUT WHO’S RIGHT. FOCUS ON UNDERSTANDING. Treat your own perceptions as legitimate but limited and inquiring about the other’s perspective.  DON’T PLAY THE BLAME GAME. LOOK FOR YOUR CONTRIBUTION TO THE PROBLEM. Blaming prevents us from seeing root causes and learning from the situation. Explore how each person has contributed to the problem, and how we might fix it going forward.  DON’T ASSUME THEY MEANT IT. SPEAK TO THE IMPACT ON YOU. Focus on the impact someone else’s behavior had on you rather than assuming their intentions.  FOCUS ON INTERESTS, NOT ON POSITIONS Focus on what`s really important, what you really care about, your needs, wishes, desires, fears…
- 27. Q for U … HOW COULD YOU APPLY THESE IDEAS TO YOUR DAILY INTERACTIONS ?
- 28. +
- 29. LUIS E. ORE MEDIATOR NEGOTIATION COACH oreluis@hotmail.com 986.375.900 30 AWLC