際際滷

際際滷Share a Scribd company logo
Marie R. Kennedy
@orgmonkey
Loyola Marymount University
Marketing Your Librarys
Electronic Resources
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing = Scary?
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing  Scary
Youre not in this alone.
Whats
marketing?
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
http://orgmonkey.net/?p=1136
Lindsay,A.R. (2004), Marketing and Public Relations Practices in College Libraries, CLIP Note,ALA, Chicago.
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
REALLY
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Dubicki, E. (Ed.)(2008), Marketing and Promoting Electronic Resources: Creating the E-Buzz!
academic staff as collection developers; collaboration;
collection policy; faculty/professionals as marketing tools;
phone call/of鍖ce visit; students as marketing tools; surveys;
word of mouth; Blackboard; branding; email (external); email
(internal); feedback forum; home/of鍖ce; mascot; online social
network; screen saver; usage statistics; Web page,
customized; banners/posters; bookmarks; calendar; 鍖yers/
brochures; giveaways; incentives; newsletter; newspaper
alert; pins; postcards/letters/direct mail; FAQ; native language
education; patron training (group); patron training
(individual); slide show/demonstrations; staff training
(group); staff training (individual); use guide
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
project idea
research question
methods
鍖ndings
Is a collaborative model of benchmarking the
marketing of electronic resources feasible?
Whats
benchmarking?
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
METHODS
http://benchmarketing.wetpaint.com/page/Map+of+participants
53% of the participants do not have marketing/promotion/outreach as part
of their formal job description
http://benchmarketing.wetpaint.com
Strategy
measurement, assessment
survey + usage statistics
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
48%
87%
3.3
Of those who had used
the resource before, 82%
learned something new
0
4
8
11
15
usage statistics
13
4
14
increase same or decrease no data
SEND ME
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
academic staff as collection developers; collaboration;
collection policy; faculty/professionals as marketing tools;
phone call/of鍖ce visit; students as marketing tools; surveys;
word of mouth; Blackboard; branding; email (external); email
(internal); feedback forum; home/of鍖ce; mascot; online social
network; screen saver; usage statistics; Web page,
customized; banners/posters; bookmarks; calendar; 鍖yers/
brochures; giveaways; incentives; newsletter; newspaper
alert; pins; postcards/letters/direct mail; FAQ; native language
education; patron training (group); patron training
(individual); slide show/demonstrations; staff training
(group); staff training (individual); use guide
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Im not ready
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Know your patron
Case study
Survey
Participant observation
Cohort study
Focus group
Know your patron
Case study
Survey
Participant observation
Cohort study
Focus group
Know your patron
Case study
Survey
Participant observation
Cohort study
Focus group
Know your patron
Case study
Survey
Participant observation
Cohort study
Focus group
Know your patron
Case study
Survey
Participant observation
Cohort study
Focus group
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marketing Your Library's Electronic Resources (MSU LEETS presentation)
Marie R. Kennedy
Loyola Marymount University
marie.kennedy@lmu.edu
http://orgmonkey.net
@orgmonkey
Boxwell, R.J., Jr. (1994), Benchmarking for Competitive Advantage, McGraw-Hill, New
York, NY.
Dubicki. E. (Ed.)(2008), Marketing and Promoting Electronic Resources: Creating the E-
Buzz!
Kennedy, M.R. (2010),Cycling through: Paths libraries take to marketing electronic
resources, paper presented at Library Assessment Conference, October 27,
Baltimore MD, available at: http://digitalcommons.lmu.edu/librarian_pubs/3.
Kennedy, M.R. (2011),What are we really doing to market electronic resources?
Library Management,Vol. 32 No. 3, pp. 144-158.
Kennedy, M.R. and LaGuardia, C. (2013), MarketingYour Librarys Electronic Resources:A
How-To-Do-It Manual, Neal-Schuman/ALA, Chicago, IL.
Lindsay,A.R. (2004), Marketing and Public Relations Practices in College Libraries, CLIP
Note,ALA, Chicago, IL.
Image attributions:
際際滷 2: http://www.鍖ickr.com/photos/7883660@N05/466221141
際際滷 10: http://www.鍖ickr.com/photos/buzzfarmers/7318389106
際際滷 13: http://emptyback鍖eld.com/wp-content/uploads/2009/05/
girl_telling_a_secretjpg.jpeg
際際滷 17: http://www.isilm.com/development.html
際際滷 19: http://takeplayseriously.org/2013/04/11/cootie-catchers-
oxygen-masks-the-adults-right-to-play/
際際滷 21: http://www.鍖ickr.com/photos/
12023477@N05/3531718174
際際滷 31: http://www.鍖ickr.com/photos/
94168846@N00/3386947788
際際滷 33: http://www.鍖ickr.com/photos/zooboing/5426098861/
際際滷 35: http://www.鍖ickr.com/photos/timothymorgan/4420821913/
際際滷 56: http://www.鍖ickr.com/photos/zooboing/5396960524/
際際滷 63: http://www.鍖ickr.com/photos/ambuj/345356294/

More Related Content

Marketing Your Library's Electronic Resources (MSU LEETS presentation)

  • 1. Marie R. Kennedy @orgmonkey Loyola Marymount University Marketing Your Librarys Electronic Resources
  • 8. Marketing Scary Youre not in this alone.
  • 12. http://orgmonkey.net/?p=1136 Lindsay,A.R. (2004), Marketing and Public Relations Practices in College Libraries, CLIP Note,ALA, Chicago.
  • 24. Dubicki, E. (Ed.)(2008), Marketing and Promoting Electronic Resources: Creating the E-Buzz!
  • 25. academic staff as collection developers; collaboration; collection policy; faculty/professionals as marketing tools; phone call/of鍖ce visit; students as marketing tools; surveys; word of mouth; Blackboard; branding; email (external); email (internal); feedback forum; home/of鍖ce; mascot; online social network; screen saver; usage statistics; Web page, customized; banners/posters; bookmarks; calendar; 鍖yers/ brochures; giveaways; incentives; newsletter; newspaper alert; pins; postcards/letters/direct mail; FAQ; native language education; patron training (group); patron training (individual); slide show/demonstrations; staff training (group); staff training (individual); use guide
  • 36. Is a collaborative model of benchmarking the marketing of electronic resources feasible?
  • 40. http://benchmarketing.wetpaint.com/page/Map+of+participants 53% of the participants do not have marketing/promotion/outreach as part of their formal job description
  • 45. 48% 87% 3.3 Of those who had used the resource before, 82% learned something new
  • 54. academic staff as collection developers; collaboration; collection policy; faculty/professionals as marketing tools; phone call/of鍖ce visit; students as marketing tools; surveys; word of mouth; Blackboard; branding; email (external); email (internal); feedback forum; home/of鍖ce; mascot; online social network; screen saver; usage statistics; Web page, customized; banners/posters; bookmarks; calendar; 鍖yers/ brochures; giveaways; incentives; newsletter; newspaper alert; pins; postcards/letters/direct mail; FAQ; native language education; patron training (group); patron training (individual); slide show/demonstrations; staff training (group); staff training (individual); use guide
  • 58. Know your patron Case study Survey Participant observation Cohort study Focus group
  • 59. Know your patron Case study Survey Participant observation Cohort study Focus group
  • 60. Know your patron Case study Survey Participant observation Cohort study Focus group
  • 61. Know your patron Case study Survey Participant observation Cohort study Focus group
  • 62. Know your patron Case study Survey Participant observation Cohort study Focus group
  • 65. Marie R. Kennedy Loyola Marymount University marie.kennedy@lmu.edu http://orgmonkey.net @orgmonkey
  • 66. Boxwell, R.J., Jr. (1994), Benchmarking for Competitive Advantage, McGraw-Hill, New York, NY. Dubicki. E. (Ed.)(2008), Marketing and Promoting Electronic Resources: Creating the E- Buzz! Kennedy, M.R. (2010),Cycling through: Paths libraries take to marketing electronic resources, paper presented at Library Assessment Conference, October 27, Baltimore MD, available at: http://digitalcommons.lmu.edu/librarian_pubs/3. Kennedy, M.R. (2011),What are we really doing to market electronic resources? Library Management,Vol. 32 No. 3, pp. 144-158. Kennedy, M.R. and LaGuardia, C. (2013), MarketingYour Librarys Electronic Resources:A How-To-Do-It Manual, Neal-Schuman/ALA, Chicago, IL. Lindsay,A.R. (2004), Marketing and Public Relations Practices in College Libraries, CLIP Note,ALA, Chicago, IL.
  • 67. Image attributions: 際際滷 2: http://www.鍖ickr.com/photos/7883660@N05/466221141 際際滷 10: http://www.鍖ickr.com/photos/buzzfarmers/7318389106 際際滷 13: http://emptyback鍖eld.com/wp-content/uploads/2009/05/ girl_telling_a_secretjpg.jpeg 際際滷 17: http://www.isilm.com/development.html 際際滷 19: http://takeplayseriously.org/2013/04/11/cootie-catchers- oxygen-masks-the-adults-right-to-play/ 際際滷 21: http://www.鍖ickr.com/photos/ 12023477@N05/3531718174 際際滷 31: http://www.鍖ickr.com/photos/ 94168846@N00/3386947788 際際滷 33: http://www.鍖ickr.com/photos/zooboing/5426098861/ 際際滷 35: http://www.鍖ickr.com/photos/timothymorgan/4420821913/ 際際滷 56: http://www.鍖ickr.com/photos/zooboing/5396960524/ 際際滷 63: http://www.鍖ickr.com/photos/ambuj/345356294/