I have 10 years of international experience in IT-related activities; always with a strong focus on business efficiency, customer care and continuous improvement. I am interested in Operational Excellence, Project Management, IT/Business Consulting and Service Delivery.
I am an avid traveler and my passions include photography, design, architecture, food and technology.
Specialties: Service Management, Workplace & Service Desk, Lean Management / Operation Improvement, Project Management, Business process definition, Business impact / continuity analysis