Significant experience in managing credit control across large customer base and domain knowledge in credit policy formulation to ensure reduction of NPAs. Well versed with underwriting, Collection processes, Channel Management etc.
Responsible for all Operations, Back Office Management, Customer Services, Records Management, and Grievance handling for a portfolio of more than 500 customers
Proven ability to build business relations, acquire new and retain accounts for business growth
Ensured coordination for all teams working for the execution of the recovery and collection activities, in order to manage the credit portfolio for the organization
Managed the process workflow and document...
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