Personal Information
Organization / Workplace
Greater Denver Area United States
Occupation
Director, Technology Architecture & Definition, Pointnext Services R&D, at Hewlett Packard Enterprise
Industry
Technology / Software / Internet
About
Leadership:
- Increased productivity and effectiveness of marketing and customer service organizations:
- Raised level of awareness, consideration & preference for HP storage by 30+%
- Reduced cost of demand gen campaigns by 50+% through centralized development & web-based execution
- Increased service level of phone support by 30+% through improved troubleshooting & shorter wait times
- Created an environment for employees to thrive in - which resulted in strong contributions across the entire team and no unwanted attrition
- Motivated, trained, supervised, evaluated and directed the customer service, purchasing and special order departments of a $45 million wholesale distri...
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