Personal Information
Organization / Workplace
Portsmouth, United Kingdom United Kingdom
Occupation
Global Consulting Executive
Industry
Human Resources / Recruitment
About
Build and lead BPO strategic partnerships, and lead a team that designs, builds and operates customer contact centres around the world. Operational assessments, location assessments, business case development and customer management strategy.
Contact Details
Tags
contact centre
contact centre benchmarking
customer service
call centre bpo
outsourcing
contact centre bpo
customer experience research
call centre
customer management
customer experience
social media
crm
benchmarking
bpo
middle east
p/e ratios
nps
aquisitions
company valuations
csat
cem
egypt
customer service research
research
customer
customer relationship management
social media strategy
social media marketing
channel strategy
contact center
call center
it
multichannel
omnichannel
technology
cxm
wfm
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