Target driven, Learning & Development Manager with over 17 years professional experience in the Hospitality and Licensed Retail Service Industry. Previous leadership experience as a General Manager, with demonstrated success in managing all roles and aspects of restaurant operations including staff, processes, inventory, customer service, and financial budgets in order to successfully meet company sales targets and objectives. Skilled in optimising team performance through delivery of large scale staff training solutions, with extensive experience working for a leading pub company in the UK. Excellent communication with proven ability to mentor and coach staff. Excel in managing multiple ...
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